Customer Service
We will respond to customers in a genuine, positive, and timely manner. Interactions will be solution-oriented, where staff meets and exceeds expectations by listening to customers and following through on their concerns.
Accountability
We understand our role in the organizational team, know our jobs, and accept that each of us is responsible for our own work, choices, and actions.
Respect
We will be trustworthy and courteous. We honor and accept people with diverse opinions and backgrounds.
Excellence
We will be professional beyond the parameters of our job while being creative, innovative, flexible and adaptable to community needs.
Care
We provide our best for the community we serve. We will provide quality service to our customers and positive development of our staff that promotes and expects accountability, respect and excellence.